Last updated 27 July 2026
Companion Painting is a residential painting company based in Kelowna, British Columbia, operated by Taylor Norquay. This policy explains what information we collect when you contact us, how we use it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
When you fill in a form on this website or ask us for an estimate, we collect the details you give us:
We also collect basic technical information through standard website analytics, such as which pages were viewed and roughly where in the world the visit came from. This is not tied to your name.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors for support purposes, such as a customer service provider, may be shared. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You opt in to text messages by ticking the SMS consent box on a form on this website and submitting your own mobile number, by texting us first, or by giving us your number in person or by phone and asking us to follow up. Ticking that box is optional and is never a condition of getting a quote or of any purchase. Once opted in, the messages you receive are estimate updates, appointment and scheduling messages, job updates, and review requests after a completed job. Occasional painting offers are a separate, optional tick box with its own consent, and you can take one without the other. Message frequency varies and depends on your enquiry and your job. Message and data rates may apply. You can stop at any time by replying STOP, or reply HELP for help. We do not buy, rent, sell or share mobile numbers, and we do not text anyone who has not contacted us first. Full details are in our SMS Terms.
We do not sell your personal information, and we do not share it with anyone for their own marketing. We do use a small number of service providers to run the business, and they only see what they need to do their job:
We may also disclose information where we are required to by law.
We protect your information with appropriate technical and organisational safeguards. This website is served over encrypted HTTPS, enquiry details are transmitted over encrypted connections, and access to our customer records is limited to Companion Painting and the service providers who help us run the business, each of whom is required to keep it confidential. No method of transmission or storage is completely secure, but we review our practices to keep your information protected.
We keep enquiry records for as long as needed to answer you and, if you become a customer, for as long as we need them for warranty, tax and insurance purposes. Our workmanship warranty runs up to nine years, so customer job records are generally kept at least that long.
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. You can unsubscribe from emails using the link in any email, and stop texts by replying STOP.
Companion Painting
Kelowna, British Columbia
Email taylor@companionpainting.ca
Phone (778) 946-5773